Frequently Asked Questions
HOW LONG HAVE YOU BEEN OPEN?
11 years
DO YOU BUY JEWELRY?
Yes, we buy gold, silver, platinum, diamonds and watches. You must be at least 25 years old and have a valid government issued ID. The amount we pay varies daily based on the precious metal market and other factors. We recommend setting up an appointment by calling (845)255-5872 or on our website @ www.hudsonvalleygoldsmith.com, you can also stop by if you’re in town.
DO YOU FIX JEWELRY ON LOCATION?
Yes, Our repairs are done in our open workshop where you can see us at work.
CAN YOU FIX MY JEWELRY WHILE I WAIT?
We do have a same day option for most repairs for an additional fee.
DO YOU REPAIR WATCHES?
We can replace your watch battery or band usually same day or while you wait. Any other more intricate repairs will be performed by our master watch maker.
CAN YOU DIP MY WHITE GOLD JEWELRY?
Yes, we can polish, and rhodium plate your gold jewelry to make it bright white again.
HOW LONG WILL MY REPAIR TAKE?
Depending on how busy our shop is at the time, but typically around 5-10 days.
DO YOU MAKE CUSTOM JEWELRY?
Yes! We make about 4,000 custom pieces a year.
WHAT IS THE CUSTOM PROCESS?
If you’re local, it’s preferable to meet in person but if you’re unable to come in, we can help you from afar by email, text or Skype. If using center stone, foundation of the piece design wise. State by picking our unless you are supplying. Feel free to share inspiration images or brows our Instagram for ideas @hudsonvalleygoldsmith. From there we will design together either sketched or CAD. One we have ha design you are happy with; a small number of people find it easier to visualize the design with a wax model. With your approval we go ahead and finish the piece in gold, pat, or silver.
WHAT IS THE TIME FRAME FOR CUSTOM JEWELRY?
Usually between 4 and 8 weeks.
DO YOU MAKE NON DIAMOND ENGAGEMENT RINGS?
We do make alternative engagement rings. While diamonds are recommended because of their hardness, there are other gemstones that are suitable for everyday wear, such as sapphire.
DO YOU SELL ESTATE JEWELRY?
We do have a limited selection of vintage and estate pieces that we have fully restored.
I KNOW YOU MAKE JEWELRY; DO YOU SELL FINISHED JEWELRY TOO?
Yes, we sell jewelry made and designed in house as well as the work of many other artists from around the world.
IS YOUR JEWELRY EVER ON SALE?
We only have one sale a year, typically in the spring.
HOW DO I KEEP MY JEWELRY CLEAN?
Feel free to stop by and we would be happy to clean it for you, we also sell jewelry cleaner to be used at home. Its best to take jewelry off when showering, before going in the pool, cooking, gardening, etc.
DO YOU SELL THINGS FOR MEN OR CHILDREN?
We do. We have jewelry for men such as rings, necklaces, bracelets and cufflinks, as well as money clips ad pocketknives.
DO YOU SELL WATCHES?
We carry our own line of watches, Obaku and a few refurbished vintage watches.
DO YOU SELL ANYTHING OTHER THAN JEWELRY?
We also carry pocketknives, money clips and waiters knives made with fossils, dinosaur bone, gemstone inlay and Damascus steel.
WILL YOU TELL ME HOW MUCH MY STUFF IS WORTH?
We are happy to test and weigh to make an offer to buy we also do full appraisals for insurance purposes on premises, we can also do appraisals on your pieces while they are being repaired. Any piece purchased from us for over $1000 comes with a free appraisal if you ask.
DO I NEED AN APPOINTMENT?
An appointment in not necessary however for custom design or large estate purchases we do advise you make an appointment to guarantee we have time set aside to work with you.
IS THERE A FEE FOR AN APPOINTMENT/CHARGE FOR DESIGN?
No there is no fee or obligation for an appointment, we do charge a fee for design work, which is applied to the final price of the custom piece.
HOW DO I MAKE AN APPOINTMENT?
You can call or text 845-255-5872, on our website or Facebook page and here
IS IT WEIRD TO BRING MY GIRLFRIEND TO SHOP FOR ENGAGEMENT RINGS?
Not at all! Lots of couples decide to shop together.
WHAT’S THE CUTE DOGS NAME?
His name is Cooper, he’s a rescue and is about 8 years old
WHAT KIND OF DOG IS COOPER?
Cooper is a mix of Pomeranian, chihuahua and terrier